Refund and Return Policy
General Return Policy.
At Amateur Athlete Skate Shop, we offer a 30-day return policy. This means you have 30 days from the date of receiving your item to initiate a return request.
For orders exceeding $125, a $10 processing fee will be deducted from the refund amount to cover payment processing fees.
Please Note: Pre-ordered items are final sale and cannot be canceled, refunded, or exchanged under any circumstances.
Eligibility for Returns.
To qualify for a return, your item must meet the following conditions:
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The item is in its original condition: unworn, unused, with tags, and in its original packaging. Can not have any wear, scent, or imperfections.
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A valid receipt or proof of purchase is provided.
Additional fees for returns:
How to Start a Return.
To initiate a return, please contact us at colin.amateurathlete@gmail.com. Once your return is approved, we will provide you with a return shipping label and detailed instructions on how to send your package.
Important: Items sent back without prior authorization will not be accepted.
For any questions about returns, please contact us at colin.amateurathlete@gmail.com or call us at 610-866-0114.
Damaged or Defective Items
Please inspect your order upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate and resolve the issue. For damages incurred during transit, we recommend contacting the shipping service used for your order.
Exceptions / Non-Returnable Items.
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Sale Items: Sale items are final sale and cannot be returned or refunded.
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Skateboard Decks: Decks that have been removed from their original plastic wrapping cannot be returned.
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Clothing & Footwear: Items showing signs of wear, including animal hair or odors, will not be eligible for a refund and will be returned to the purchaser.
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Gift Cards: Gift cards are non-refundable.
Exchanges.
If you wish to exchange an item, the quickest way is to initiate a return for the unwanted item. Once the return is approved, you can place a new order for the desired item.
Refund Process
We will notify you once your returned item has been received and inspected. If the return is approved, a refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card provider to process and post the refund.
Refunds are subject to a processing fee based on the payment method used for your order. Details of the processing fee will be communicated during the refund process.
Thank you for shopping with Amateur Athlete Skate Shop. We appreciate your business and are committed to providing the best customer service experience