SANTA CRUZ NATAS SCREAMING PANTHER MEDALLION

You may choose what shipping service you may want to use. Shipping unless specified is paid buy the buyer. All orders in by 5:00 pm est will be shipped same day. If a packages is lost in transit it is best to contact the shipping service provider you have chosen.

 We do not, and cannot pay for return labels for out-of-state orders.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For orders over one hundred twenty five dollars a processing fee of ten dollars will be subtracted to the refund amount due to processing fees.

PRE ORDERED ITEMS CAN NOT BE CANCELED OR REFUNDED IN ANY WAY!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or proof of purchase. A restocking fee of five US dollars will be subtracted from the refund amount. For any order of five items or greater will be charged $10 for restock and packaging fees.

To start a return, you can contact us at colin.amateurathlete@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at colin.amateurathlete@gmail.com or cal 610-866-0114

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there was damage while in route to the buyer, it is best to contact the shipping service the buyer chose. 

Exceptions / non-returnable items
Sale Items Cannot be returned or refunded. Skateboard decks that have been taken out of the plastic can not be returned. If clothing and or shoes have any wear or include animal hair, odor, You will be not be refunded and the item will be shipped back to the purchaser.

Unfortunately, we cannot accept returns on sale items or gift cards. On Sale shoe items all sales are final.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. We also must charge a processing fee along to the customer. Each processing fee is different depending on the way your order was paid for.